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Warranty Portal - Anatomy Lab

 
 
 

Anatomy Lab Warranty Registration Portal

Warranty Period: 1 Year

 
 
 

Well done, you've chosen an Anatomy Lab model!  

The Anatomy Lab’s mission is to provide quality, affordable models and medical task trainers to every client. The Anatomy Lab offers a One Year Warranty for all its products and extensive product support every step of the way, including product manuals and care instructions.

 
 

Anatomy Lab Warranty Registration

Value is required
Value is required
Value is required
Value is required
You have successfully registered your Anatomy Lab model. We will send you a confirmation as soon as everything is processed on our end. Thank you for choosing The Anatomy Lab.
 

 

What the Warranty Covers

The Anatomy Lab is made for a range of applications, which is why we understand that accidents can happen. To ensure you have a product you can count on, whether you’re a beginner or professional, The Anatomy Lab Warranty covers a variety of matters:

  • If at any time during this warranty period your Anatomy Lab product does not live up to its guarantee of quality, we will repair or replace the model.
  • Here is what is covered:
    • If your anatomical model or medical task trainer breaks or significantly degrades from normal everyday use, defined as:
      • Display, disassembly, and reassembly of parts designed to be removed from the product.
      • Functionality, such as blood draw, catheterization, irrigation, airway management and the like, utilizing parts and accessories included with the Anatomy Lab (or approved equivalent, such as correct gauge of needle, compatible mixtures, and medical devices).
      • Indoor use without extreme exposure to UV light, heat or cold.
      • Care and storage in accordance with the Anatomy Lab Care & Maintenance Guide.
    • If your anatomical model or medical task trainer does not perform as described.
  • If you lose a part or hardware, we will help you find a replacement (shipping costs may apply).

Warranty Limitations

The Anatomy Lab stands by its products and is proud to know that clients use them in a variety of settings, including medical offices, in the lab and even in creative studios. Because this product fits a variety of applications, unfortunately, the warranty does have some limitations.

  • We cannot cover misuse, improper storage, mishandling, or mistreatment under warranty. Because we provide models for education and training, repurposing models for use outside of demonstration, such as mechanical testing, device validation, or other clinical applications outside of education, the warranty shall be voided. Examples include:
    • Dropping or abusing your product.
    • Improper cleaning or storage of your product.
    • Modifications to the product, such as markings, additional or negated hardware, drilling, cutting, or otherwise altering your anatomical model.
    • Utilizing unapproved accessories or devices, for example, incorrect size needles or catheters, or unapproved mixtures of solutions.
    • Improper assembly or use outside of medical simulation.
    • Excessive stress on functional parts, such as vertebral stress or joint over-extension.
  • Damage due to negligence, theft, property damage, or the like are not covered by The Anatomy Lab warranty.
  • While we will always be here to support you, we cannot provide customers with a return label for any products shipped to a location outside of the United States.

If you have additional questions, we are only an email or call away!

 
 
 

Free Shipping

on Orders of $100+ or
$6.99 Flat Rate Shipping!

 

Scheduled Delivery Available

Our Sales Mangers will always make sure your specific delivery needs are satisfied.

 

Dedicated Support

Anatomy Warehouse prides itself on unmatched Support Services.